At Midwest Supplies, we do our best to answer all emails within 1-2 business days. If you need immediate assistance on the weekend, please call our store directly (Saturday 10-5, Sunday 11-3) @ 888-449-2739. For any add-ons or changes to internet orders, please use this online submission form only. Orders are not processed on the weekend, so changes will be made on the next business day after which you'll receive an email that your request was received. We do our best to make all changes as requested, but keep in mind that your order may be delayed by a full business day.

If you placed your order via PayPal, note that we only ship to the address you provide on your order form and NOT to the address PayPal has on file.

Most orders ship within 1-2 business days and tracking info is generated after FedEx picks up from our store at 5 PM CST, Monday through Friday. Tracking email are automatically sent from FedEx.com to the email address you provided at checkout, so be sure to double check your spam folder if you haven't received tracking info after that time.

For info regarding our return policy, please click here.