Customer Service
- Shipping & Delivery
- Customer Service
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Privacy Policy
- Security Policy
- Shipping & Delivery
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UPS Ground
Most in-stock orders ship within 1 business day; delivery in 1 to 4 business days depending on zone. Packages are delivered Monday-Friday, between 8 AM and 6 PM.
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3 Day Select
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In-stock orders guaranteed same-day shipping if received by noon Central Time, guaranteed delivery in 3 business days. Packages are delivered Monday-Friday, between 8 AM and 6 PM.
2nd Day Air
In-stock orders guaranteed same-day shipping if received by noon Central Time, guaranteed delivery in 2 business days. Packages are delivered Monday-Friday, between 8 AM and 6 PM.
Next Day
In-stock orders guaranteed same-day shipping if received by noon Central Time, guaranteed delivery in 1 business day. Packages are delivered Monday-Friday, between 8 AM and 6 PM.
Large Freight - LTL (Less than truckload)
Please call us at 952.925.9854 for an LTL (Less-than-truckload) freight shipment quote.
Due to UPS restrictions, some items cannot be shipped 2nd Day Air or Next Day – please refer to product descriptions for shipping restrictions. If your shopping cart contains a restricted product, expedited shipping options will not be displayed.
UPS cannot ship to PO Boxes. Please do not use a PO Box in your shipping address; it will cause us to contact you and delay your order.
Outside the Contiguous US
Midwest Supplies does not ship internationally.
Midwest Supplies cannot ship to APO addresses.
Orders to Alaska and Hawaii are shipped by UPS. You will be billed for the exact shipping cost — we do not charge a handling fee. 2nd Day Air shipping to Alaska and Hawaii will take 3 business days to arrive due to the distances involved.
We do not guarantee viability of liquid yeast shipped outside the contiguous US, and recommend that customers in these locations choose dry yeast instead.
- Customer Service
- Our number one priority is customer service! There is no such thing as a dumb question! Our friendly and patient phone support will help you out in any way we can before and after you make a purchase from Midwest. Contact us at (952) 562-5300
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Our Retail Store Hours Are:
Monday through Friday: 10am- 7pm Central Standard Time
Saturday: 9am-6pm
Sunday: 11am-5pm
Note: Hours will vary for holidays. - Returns & Replacements
- The customer is always right. That is our motto at Midwest. If you are not completely satisfied with your purchase, you may return unused items for an exchange or receive a refund for purchase price (less shipping) within 30 days of the purchase date, with original receipt. Packages must have a Return authorization number(RA#) or they will be returned to sender. If you receive a damaged item in your original shipment, please notify us first before taking any action and keep all packaging materials.
All returns are to be sent to:
Midwest Supplies
1955 County Road C2
St. Paul, MN 55113 - Ordering
- Our online ordering system is safe and secure. Our shopping basket program is provided by Magento.
- As soon as your order is placed, you’ll receive an automated confirmation from Midwest Supplies.
- Currently, over 99% of all orders are shipped out within 24 hours. (Excluding Friday evening through Sunday morning) All shipping rates are for UPS ground shipping. See www.ups.com for shipping times.
- Payment, Pricing & Promotions
- While we've made every effort to accurately price all merchandise on our new site, all prices and shipping weights are subject to change.
- Viewing Orders
- To view order history, track orders, create wish lists and write user reviews, consider creating an account with MidwestSupplies.com. While it is not necessary to create an account to make a purchase, we highly recommend doing so to take advantage of all the new features available.
